(yes this is one of my machines)
If you sent me an email, either directly or through this landing page, and did not receive a response from me within one business day, please follow up directly to Patty@ChrisCross.com. Some of the emails I have sent are not reaching their destination but they are not bouncing back either.
Prices changed in 2021. It was inevitable. I started changing prices over the summer and continued until the end of the year. With almost a 1,000 items in my store, it took me awhile. If I missed any, I'll update them as I come across them.
I do my best to answer all emails and voice mails within one business day. If you do not receive a response, please follow up!
PO Box 246, Anderson, AL 35610, US
I am an internet based business only. I am usually in my shop 10am - 4pm (CST) most days but will answer emails anytime.
All the pictures of guidons and colors that you see on this website and storefront were stitched by me, Patty of Chris Cross Creations. All pictures and images are owned by Chris Cross Creations and are protected by Copyright.
We accept credit cards and Paypal for the storefront (and Apple Pay on supported devices).
I am required to charge a 6.5% sales tax to orders shipped to an Alabama address. We are not required to collect sales tax for orders shipped outside the state of Alabama (until the law changes).
My current shipping rate is a flat $8.00 - this is for USPS priority mail only. If you are stateside, allow 2-weeks to receive your order. APO/FPO allow at least 3 weeks. March thru the end of June is my busiest time of the year and this may affect turn-a-round times.
I take great care in every order I receive and produce for guidons and colors for framing. Orders for flags that are already in my system need to be placed through the storefront. A new set up can be arranged by making payment through Paypal once I create and forward an invoice to you. I follow your instructions so making sure you have sent the correct information to me is very important. If you receive your order and it does not match the written instruction you provided to me, I will replace the order at no charge. If you receive your order and it is incorrect but the order matches your written instructions, I will redo the order for you, but you will be charged for it.
Sometimes I take vacation but will always announce it ahead of time on the top of this page and on Facebook.
Every once in a blue moon, I send out an email to let people know about stuff like vaction time, new flags, etc. Sign up to hear about it.