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I am returning to Guatemala in February 2020. I will be out of the shop for about three weeks. Any orders that come in during my absence will get priority attention upon my return.
If you are looking to order in bulk, or are one of my established resellers, please email me first before placing your order through the storefront. Also, please like and/or follow my Facebook page. You never know what might show up there! (Scroll down for link)
I do my best to answer all emails and voice mails within one business day.
PO Box 246, Anderson, AL 35610, US
I am an internet based business only. I am usually in my shop 10am - 4pm (CST) most days except Friday and the month of February. I will be in Guatemala during the month of February.
All the pictures of guidons and colors that you see on this website and storefront were stitched by me, Patty of Chris Cross Creations. All pictures and images are owned by Chris Cross Creations and are protected by Copyright.
We accept credit cards and Paypal for the storefront (and Apple Pay on supported devices). I will still send out estimates for those units that pay by cup and flower fund checks - just send me an email or call me.
I am required to charge a 6.5% sales tax to orders shipped to an Alabama address. We are not required to collect sales tax for orders shipped outside the state of Alabama (until the law changes).
My shipping rate is currently a flat $7.50 - this is for USPS priority mail only. If you are stateside, allow 2-weeks to receive your order. APO/FPO allow at least 3 weeks. March thru the end of June is my busiest time of the year and this may affect turn-a-round times.
I take great care in every order I receive and produce for guidons and colors for framing. I require that each order be in writing. That writing can be in the form of a storefront order or signed estimate from the customer and a clarifying e-mail regarding placement of numbers/letters if the order is a guidon. I follow your instructions for the order. If you receive your order and it does not match the written instruction you provided to me, I will replace the order at no charge. If you receive your order and it is incorrect but the order matches your written instructions, I will redo the order for you, but you will be charged for it.
I shut down for the entire month of February every year. This is my travel month, so please plan accordingly.
Every once in a blue moon, I send out an email to let people know about stuff like vaction time, new flags, etc. Sign up to hear about it.